英德积庆里仙湖·倚峦风吕温泉度假酒店

The room environment is comfortable, the front desk staff has a good attitude, and the environment around the hotel is comfortable. It is a good place to relax and relieve stress. The breakfast provided by the hotel is simple but varied and satisfactory. Jiqingli is a good place to relieve stress.

服務一般般

I was really angry. It was Chinese New Year and the environment in Xianhu was very good. I was quite satisfied! But on the day of check-out, the cleaning staff came to ask if they could come in to clean. The old man was sitting in the living room and didn't know, so he said yes. As a result, I saw them cleaning when I came back after breakfast. The experience was really bad. Even if they were very polite, it was very unreasonable. There was no reason for them to come to clean before I checked out. They shouldn't even ask! This kind of management is very bad. I'm very angry! I really won't come to this kind of hotel again! The hotel charges an additional 280 for singing K. Although they said they would give it to me in the end, the equipment was not very good. Why should they charge extra? Barbecue also requires an additional cleaning fee of 200, which is understandable! In short, I think the management of this hotel is very bad. It's very disappointing during Chinese New Year!

The air in the valley where the hotel is located is really good, and the design and space of the room are also grand enough, which is a good point. But the hardware of the hotel is really too bad. Two of the three rooms' TVs were broken, and the waiter was called to repair them three times. The mahjong machine also had problems. The air conditioner in the second bedroom was also broken and did not heat. The waiter was not paid attention to it. I can understand that TV and mahjong may be rarely used, but now it is the Spring Festival holiday, and family reunions will definitely use them. Shouldn't the hotel management check it?

真温泉，服務態度很好

好、很好很好